DELIVERY INFORMATION

FREE DELIVERY 

to* mainland England and Wales. Please call or email to discuss delivery to Scotland as some post codes do have an additional delivery charge.

PLEASE GET IN TOUCH FOR CURRENT LEAD TIMES 

We will always contact you via email to let you know your order is ready to leave the workshop and make convenient arrangements with you.

INSTALLATION SERVICE

Free installation on our Heritage, Hampton, Richmond, Chatsworth and painted Blenheim models- some post code exemptions are listed on the product page. We can offer an installation service on our other products depending on location, please get in touch for a price.

EASY TO ASSEMBLE

Our products are easy to assemble with pre-made components. Power drill is required and instructions will be emailed on delivery.

PROPERTY ACCESS

Our furniture is either delivered by us or on a pallet using a haulage company. This will be specified when delivery arrangements are made.

If delivered using a haulage company this is a pallet drop off service to the driveway/pathway so please can you advise if you have any access restrictions leading to or at the property. The haulage company deliver in large vehicles so if your property is not accessible for a larger vehicle please let us know and we can request a smaller vehicle . Failure to inform us of any restrictions including narrow lanes may result in the hauliers being unable to access the address and having to re deliver on another day which will incur further delivery costs.

If you would like to arrange delivery around a special occasion then please get in touch and we will endeavour to do what we can. Gift cards can be provided with a photo of the product. Also if you would like to delay delivery due to garden work please just advise us at time of order so we can accommodate.