Delivery

Online ordering and Delivery of our Garden Swings, Arbours and Furniture

Current delivery times are up to 2/3 weeks. 

COVID 19
We would like to reassure all our customers that we have put protocols and control measures in place with reference to the current Coronavirus situation. We are taking sensible precautions to reduce any risks. We will continue to monitor the situation and the Government Guidelines and we will respond accordingly. Due to this we may experience some delays during this period but please reassured we will have your order delivered to you as soon as we can.

If you have any questions regarding your delivery please do not hesitate to get in touch on mail@duckpaddle.com and thank you for bearing with us during this difficult time. 

Delivery details

FREE delivery to* mainland England and Wales. Please call to discuss delivery to Scotland. 

Easy Assembly with pre-made components. Power drill is required.

We will contact you to let you know your order is ready to leave the workshop and make arrangements with you.

The majority of our furniture is delivered by us but on occasion due to demand and distance we do send on a pallet using a haulage company. Again delivery arrangements are made prior between us and the customer.

If you have any additional questions regarding the delivery, then please give us a call. If you would like to request a specific delivery date for a surprise present for example, then please get in touch and we will endeavor to do what we can.

We can postpone delivery if you wish until a more convenient time and just take a deposit, if you would like further information please contact us.

Please ensure the contact details you have provided are all correct and please advise if your property has limited access leading to the property.