Delivery

Delivery of our Garden Swings, Arbours and Furniture

Covid - 19

We would like to reassure all our online customers that we, as well as our delivery company have put protocols in place and control measures in place with reference to the current Coronavirus situation. We are taking sensible precautions to reduce any risks.

We will continue to monitor the situation and the Government Guidelines and we will respond accordingly. Due to this we may experience some delays during this period but please reassured we will have your order delivered to you as soon as we can.

Delivery times are currently 5-6 weeks. For our painted products and those offering construction delivery is approximately 7-8 weeks.

If you have any questions regarding your delivery please do not hesitate to get in touch on mail@duckpaddle.com and please bear with us during this difficult time. 

Delivery details

FREE delivery to* mainland England and Wales. Please call to discuss delivery to Scotland to check if your post code is included in the free delivery. 

Easy Assembly with pre-made components. We make all our furniture to order.

Your order will arrive on a pallet. We will contact you to let you know your order has left the workshop. Then following this, you will receive a phone call from the delivery company to arrange a suitable day to receive the product. (Excludes those products with construction as we will contact you to arrange a convenient date).

If you have any additional questions regarding the delivery, then please give us a call. If you would like to request a specific delivery date for a surprise present for example, then please get in touch and we will endeavor to do what we can.

Please ensure the contact details you have provided are all correct and please advise if your property has limited access as we may need to request a smaller vehicle to deliver.